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ENTERING THE VENUE

Clear Bag Policy

Angel Of The Winds Arena reserves the right to inspect any bag, clothing or other articles prior to entry and may prohibit entry or require removal/disposal of any items deemed inappropriate or potentially injurious. Fans may only enter the venue if they comply with the following:

  • Clear plastic or vinyl bags no larger than 12” x 6” x 12”
  • Small clutch bags no larger than 4.5" x 6.5"
  • One-gallon clear plastic freezer bag

The above items are acceptable upon entry. Please leave all unnecessary items in your vehicle or at home and have bags/coats ready for search as you approach the entrance.

Click here to view more info about our new policy!

 

Contactless Entry

Guests may be security screened and/or physically searched as a requirement for entry.

 

No Smoking Area:

Angel Of The Winds Arena has eliminated its designated smoking area for all events and Everett Silvertip games, as a commitment to promote a healthier environment while also prioritizing the well-being of all attendees and employees. There is no re-entry into the venue once an attendee exits for any purpose including to smoke.

 

Policy Details:

  • No smoking area: Smoking, including the use of cigarettes, cigars, pipes, electronic cigarettes (e-cigarettes), and any other tobacco or smoking-related products, is strictly prohibited within the premises of Angel Of The Winds Arena. This extends to all indoor and outdoor areas of the Arena, including but not limited to seating areas, entrances, concourses, restrooms, and parking lots.
  • Promoting a healthier environment: By establishing a no smoking policy and prohibiting re-entry for smoking, Angel Of The Winds Arena aims to create a healthier environment for all event attendees and employees.
  • No re-entry: Attendees who exit the arena for any purpose, including smoking, will not be allowed to re-enter during the event. This policy is enforced to ensure the safety and security of all attendees and maintain event integrity.

Exit/Re-Entry

Attendees who exit the arena for any purpose, including smoking, will not be allowed to re-enter during the event. This policy is enforced to ensure the safety and security of all attendees and maintain event integrity.

Code of Conduct & Prohibited Items

Angel Of The Winds Arena enforce a zero-tolerance, anti-harassment policy for our employees and guests. As such, we prohibit harassment that is sexual in nature, as well as harassment that is based on race, color, religion, gender, national origin, age, disability, or other bases protected by local, state, and federal law. Such harassment demeans our employees and guests, and undermines the safe, effective and efficient operation of our business. In accordance with this policy, ticket holders agree to adhere to the anti-harassment commitment and to ensure that all employees and guests are treated with dignity and respect. To this end, any sexual, racial, or other harassing and discriminatory language, gestures, visual or physical conduct by ticket holders and their guests are strictly prohibited, and will result in revocation of attendance to this event.

Prohibited items:

*Please note that this is our general list. Additional items may be deemed harmful or prohibited by various event organizers. If there are additions to the prohibited items list, ticket purchasers will be notified via email.

  • Oversized Bags
  • Audio & Video Recording Equipment
  • Professional Cameras
  • Outside Food or Beverages
  • Glass Containers, Cans Coolers
  • Tents, Chairs, Umbrellas
  • Weapons of Any Kind, Fireworks
  • Animals (except certified service dogs)
  • Helmets
  • Balloons, Balls, Noisemakers (with the exception of cowbells for Silvertips games), Laser Pens
  • Studded, Chained, or Spiked Jewelry or Clothing
  • Inline Skates & Skateboards

INSIDE THE VENUE

Cashless Concessions

To limit touchpoints for transactions, Angel Of The Winds Arena has transitioned to a fully cashless arena, ensuring contactless options for food and beverage purchases. Transactions are more hygienic and help reduce the amount of time spent waiting in line for orders. Purchases can be completed with debit or credit cards and now featuring mobile payment options such as Google Pay and Apple Pay. Cash will not be accepted.

Camera Policy

Concerts/Sporting Events/Family Shows:

All forms of video and motion-picture cameras are strictly prohibited unless pre-approved by the Arena and Event Promoter. Fans without proper approvals and credentials that are seen using a camera with a telephoto lens may be ejected from the arena and will not be issued a refund. Fans are not permitted to reproduce or rebroadcast any images for commercial purposes without the prior written permission of the event Promoter or Angel Of The Winds Arena. If guests choose to bring equipment, Angel Of The Winds Arena is not responsible for loss, damages, or theft. Guests must adhere to the current clear bag policy.

 

Graduations:

DSLR Cameras and recording devices are approved for Graduations. Cameras & tablets larger than an iPhone will still need to go through the regular security process to be allowed in to the building. If guests choose to bring equipment, Angel Of The Winds Arena is not responsible for loss, damages, or theft. Guests must adhere to the current clear bag policy.

 

Conference Center Events:

All forms of video and motion-picture cameras are strictly prohibited unless pre-approved by the Arena and Conference Host. Guests are not permitted to reproduce or rebroadcast any images for commercial purposes without the prior written permission of the event Promoter or Angel Of The Winds Arena. If guests choose to bring equipment, Angel Of The Winds Arena is not responsible for loss, damages, or theft. Guests must adhere to the current clear bag policy.