Ticket Information

The Physical Box Office at the Angel Of The Winds Arena is open on NON-event days Monday - Thursday from 12:00pm to 5:00pm, and Friday from 10:00am to 2:00pm. Closed on Saturday and Sundays unless there is an arena event. On Event Days, the standard box office hours are replaced with the hours listed below. *See below: if the day of the week happens to have an event, the box office will open at the hours listed below.  Hours subject to change.  If you need to reach us please click here to send us a message https://www.angelofthewindsarena.com/events/box-office/email-the-box-office or call us at 425-322-2645. If no one answers, please try again later. The Box Office phone does not accept voice messages.

*Please note the Box Office Hours for the following events days:

10/29 Silvertips: Box Office opens at 2:00pm

11/4 - 11/7 Disney On Ice: Box Office opens at 10:00am

11/10 Silvertips: Box Office opens at 2:00pm

11/12 Silvertips: Box Office opens at 2:00pm

11/13 Silvertips: Box Office opens at 1:00pm

11/14 Playboi Carti: Box Office opens at 4:00pm


*Please note new Covid update below.

Updated Covid Entry Policy:

Per the State of Washington, starting Nov. 15 2021, all guests 12 years old and up will be required to show proof of COVID-19 vaccination or a negative test result taken within 72 hours of the event to be admitted to large events. Face coverings/masks still apply and must be worn over the nose and mouth at all times for all guests age 5 years and older.

Snohomish County has issued a new face covering directive Starting Aug 12 2021.  

  • Everyone ≥5 years of age in Snohomish County must wear a face covering within indoor public spaces regardless of vaccination status. 
  • This DIRECTIVE applies to indoor spaces that are open to the public, including retail, grocery stores, government buildings, and other businesses and places where members of the public can enter freely


Tickets for all Angel Of The Winds Arena events may be purchased in a variety of ways:

  • AngelOfTheWindsArena.com
    Locate the event you would like to attend click the Buy Tickets button next to the date.
  • Visit the AOTW Arena Box Office - Please note the Box Office is currently open Monday - Thursday from 12:00pm to 5:00pm - Friday 10:00am to 2:00pm.
  • Closed on Saturday and Sundays unless there is an arena event.
  • Hours may change 
    AOTW Arena Ticket Office is located in the northwest corner of the Arena, and the nearest cross-streets are Hewitt Ave and Oakes Ave

AOTW Arena Customer Account Sign-In




Leaving a "Gap" or "single seat" Error - Click here for more details

We sometimes get the question about an error code referencing leaving a gap or single seat between the seats. What is this "gap"? The system is referring to a single seat. 

Q: I just tried to buy 2 tickets and received an error that says, "…you cannot leave a gap between seats." But I'm not leaving a gap?

A: A "gap" between seats is a single seat. The system will not sell you two seats out of 3 seats as it will leave a single seat. 

Singles do happen by accident when more than one party is viewing the same row and have seats in their cart. If not all parties end up purchasing, it can leave a single due to how many seats a buyer had in their cart and in what sequence they are released by those who did not end up purchasing. 

If your desired seats leave a single, you will need to find another location which will accommodate the number of seats you are looking for without leaving a single seat after your purchase. No matter the number of seats you are seeking. For example, trying to purchase 4 seats out of a block of 5. You would need to find 4 seats or a location of 6 or more seats which after purchase would leave 2 or more seats open. 

Please keep in mind, if you come to the Box Office in person to buy the same seats the ticket sellers cannot leave that single seat either and will search out another option for you.

Event Refunds

Refunds for events that have cancelled have been automatically issued back to the cards used at purchase. Some fees may have been retrained. Does not apply to postponed events - Tickets will be honored on the new date and time.

More information regarding cancelled or postponed events can be found below under our box office FAQ's.

If you purchased with cash in person at the box office for a cancelled event, please email us from the EMAIL THE BOX OFFICE link below on this page to make arrangements.


List of topics and answers to frequently asked ticketing related questions

More Info